FAQ

Peakabooo – Frequently Asked Questions (FAQ)

Welcome! This page answers common questions about how Peakabooo works, what’s free, what’s paid, and how credits and subscriptions fit together. If you still need help, email CustomerCare@peakabooo.com.


Getting Started


What is Peakabooo?

Peakabooo is a fun, safety-first dating platform where you can create a profile, chat with others, and explore live features. We make it simple to connect while keeping your privacy and safety in focus.


Is Peakabooo free to use?

Yes. Creating a profile, browsing members, sending and receiving messages, and using audio chat are free features. We also offer optional paid features via credits and optional subscriptions (see below).


How do I sign up?

Click Register, verify your email, add a username and profile photo, and you’re in. You can start browsing and chatting right away.


Free vs. Paid


What can I do for free on Peakabooo?


    • Create and edit your profile

    • Browse and search members

    • Send and receive messages

    • Use audio chat



What features use credits?

Credits are used for special actions and live features:



    • Boost Profile100 credits (pushes you to the top for extra visibility)

    • Video Chat50 credits per session

    • Watch a Live Stream50 credits per entry


Messaging and audio chat are free.


What features are included with a subscription?

A subscription unlocks convenience and discovery tools (exact features may vary as we improve the product):



    • See who likes you

    • Browse invisibly (Incognito mode)

    • Advanced match/search options

    • Message read receipts

    • Remove ads

    • Access to 3DCity (including Street Chat and Games)


Note: Live features like Video Chat and Live Streams are credit-based so everyone can use them as needed, with or without a subscription.


Credits


How much do credits cost?


    • 100 credits – $2.00

    • 550 credits – $5.00

    • 1250 credits – $10.00

    • 2750 credits – $20.00


Buying larger packs lowers the cost per credit.


Do credits expire?

No. Credits you purchase remain on your account until you use them.


What can I do with 100 credits?


    • 1× Profile Boost (100 credits), or

    • 2× Video Chats (50 credits each), or

    • 2× Live Stream entries (50 credits each)



Subscriptions


What subscription plans are available?


    • 1 week – $7.00 (intro price $3.00)

    • 1 month – $15.00 (intro price $10.00)

    • 3 months – $25.00 (intro price $20.00)

    • 6 months – $35.00 (intro price $30.00)

    • 12 months – $55.00 (intro price $50.00)


Subscriptions unlock premium discovery tools (see list above). Live features remain credit-based.


Will my subscription auto-renew? Can I cancel?

Yes, subscriptions renew automatically for convenience. You can cancel anytime from your account settings—your premium access will remain active until the end of your current term.


Safety & Support


How does Peakabooo keep me safe?

We use moderation tools, report/block features, and clear safety guidelines. Review our Safety Guide for must-follow tips before meeting anyone in person.


How do I report or block someone?

Open their profile or chat and select Block or Report. Our team reviews reports quickly and takes appropriate action.


What is your refund policy?

All sales are final. As stated in our Terms, Peakabooo operates a no-refunds policy for digital services and purchases.


How can I contact support?

Email us at CustomerCare@peakabooo.com. We’re happy to help.


Tips


Any quick tips for getting more matches?


    • Upload a clear profile photo and write a short, specific bio.

    • Use a Profile Boost to appear at the top when you’re active.

    • Be friendly and real—short messages that reference someone’s profile get more replies.